We respect your privacy and decision to trust us with your personal information for the successful completion of the goals and transactions made through our website. Cielo does not share or disseminate your personal information to anyone without your consent and solely keeps it for improving the products, services, and experience of visitors on the Cielo website.
DATA COLLECTION AND USAGE
- Purchase Information: When you purchase Cielo products and services from our website, you are asked to provide some essential information and data to complete the transaction, such as your name, email address, required billing and shipping information, etc. The billing service providers will collect and store full payment information from you, whether logged in as a guest or regular website user, when an order is placed until the payment is cleared.
- Email Information: Your submitted email address may be used to send you news about Cielo-related services, products, or promotions. Cielo may use one or more service providers to administer these messages, but Cielo does not share your email address with spammers or any other third parties without your permission. You can withdraw your email address by either hitting the unsubscribe button present in Cielo emails, or you can contact firstname.lastname@example.org to convey your intention to unsubscribe.
- Children Policy: As a policy, we do not knowingly collect or store any personal information of children below age 13. The website’s content and propositions do not apply to children under the age of 13.
PURPOSE OF DATA COLLECTION
Cielo collects the data to enhance the functionality of the website by understanding users’ preferences. Cielo uses your personal information to place and deliver your orders through the website. Cielo customer support team works diligently to resolve the queries of its customers, hence, resulting in the information collection and retention for present or future customer support. In addition to that, Cielo aims to give the right product to the right customer at the right time. Therefore, marketing, advertising, and/or retargeting helps in exploring our right target market. Cielo also uses third-party platforms for analytics and research purposes, such as Google Analytics, Alexa.com, etc. Cielo also ensures to maintain and secure the data of its customers to abide by the applicable rules, regulations, and laws.
Cielo only collects and manages data related to its product and services. Cielo would never rent, sell, share, or disseminate customer listing without the prior consent of its customers. We only share data in case of explicit consent of the customer, for external processing like product or service support, as part of business transaction or analysis. We may also share non-personal information (for example, averages of customer data) publicly and with our partners for any government schemes or private rebates schemes. Additionally, your personal information may also be collected, processed, and shared by Cielo to fulfill the US legal requirements.
Cielo takes the privacy of its valuable customers very seriously. We use data encryption and the best possible security measures to safeguard the data of our website visitors. We use AWS cloud services for data management. Cielo may share information with its associates and subsidiaries, and/or third parties & partners. Cielo would also disclose personal information in response to an official request from public authorities.
Cielo’s customer data is commonly stored on Cielo’s servers and cloud-based ecosystem. The data is processed to provide Cielo customers with the products and services and their relevant operations and support. Besides, Cielo may store your personal information for legal purposes, audits, and to maintain applicable laws. Your data remains with Cielo until and unless you notify Cielo via email to stop the data retention as you are no more using Cielo products and/or services. The stoppage notice can be sent to Cielo via email@example.com.
Cielo’s website visitors do have the right to opt-out of the data collection process. There are two ways to do that: By changing the cookies settings from the browser that, once done, would not allow the website to collect the data through cookies, and/or you can reach out to Cielo through the email ‘firstname.lastname@example.org’ to request for the access or deletion of your data.
Cielo is headquartered in Redmond, WA, USA. Cielo web servers are hosted in the United States, and the website’s related information, offers, products, and services, etc., are intended for the United States residents. If you visit the website from a country that has different laws, then you are transferring your data with your consent, and Cielo in no way responsible for the implementation of your local privacy law.
CIELO’S COMMITMENT TOWARDS CCPA
Last Updated: August 12, 2020